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Old 07-23-2010, 10:33 PM
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Re: Touch Pro 2 no longer available through Asurion

For what I get from Sprint compared to what I got from VZW, I can't complain. I've got 5 phones, 1500 minutes, unlimited text, pic, vid, unlimited data on my TP2, yearly upgrades on my line, pic 5 on 3 phones, pic 3 on the other 2, unlimited home to cell on all 5 lines, airrave and I pay $120 per month, taxes included. And I can get any phone Sprint offers on my line. All you need to do is talk to retentions and not scream and yell, and they seem to be willing to bend over backwards to retain their customer base. Now I've had nothing but issues when I had VZW, even with insurance I had to jump through hoops to get anything from them, they even refused to remove the $40 in data charges to d/l spanish and latin music when I report my mothers phone lost within 30 minutes of it being lost. In that 30 minutes the finder started downloading all sorts of crap and they blatantly refuse to refund the money, even though in the 10 years she had a phone the woman never downloaded anything. I would personally rather deal with Sprint and try to work deals with them, even if it meant getting off SERO than going to another carrier, it signal, etc is all equal. Their CS IMO is far better than VZW. End rant... I'm off the soapbox now.... And wasn't this thread supposed to be about assurion, not a pissing match about carriers and SERO?
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