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Old 02-20-2008, 04:50 AM
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jeryzkid22
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Re: ?? 2 question bout activating my NEW MOGUL. (need sprint rep) ??

Quote:
Originally Posted by halcyoncmdr View Post
IF you just had a broken screen and you were paying the $7 Total Equipment Protection insurance you would have been better off going to a repair store, it would have been a free repair or replacement phone. As it is, you probably already got a refurb phone form the insurance company and paid a $50 deductible.

If you were only paying the $4 for the Equipment Replacement Program, then this would still have been more expensive. Without insurance, a repair cost for a broken screen, or an ordered replacement through the store is only like $35 at a repair store. Either way, you paid more than you really needed to and you probably aren't going to be able to sell the old one.

The ESN of the phone will be in hte database as a lost/stolen phone, if it comes up during an activation, it won't be able to be activated.
He definitely should have gone to the store. If you had TEP then it would have been a free exchange. If you didn't though it would have been a $55 plus tax charge though since a broken LCD or anything to do with casing for a phone is the max charge in the store.
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