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Re: Contact management/backup?
Have you checked out any applications?
The Free MIQ application from Best Buy is a pretty sweet app for contact and phone management. You simply download the app and it backs up your phone to a private online account. You can log in online and import contacts(like from outlook or gmail) or manually create them and they immediately push to your phone. You can also send texts from the web interface. The online page has a very basic set up and it is very easy to use and interact with.
Hope you check it out and it helps! Good Luck, and welcome to the Droid World!
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mIQ: is now available for ANDROID! 
http://tinyurl.com/installmiq Free Mobile Phone Backup, Contact and Calendar Sync, Web Text Messaging, Photo & Video Uploads, & Phone Migration.
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