[clockcycle]

I went in to have my phone checked out because of the recently discovered crack at the power button.

The Manager at a nearby corp. Sprint store offered a REC9292KIT after issuing an eticket as a replacement.

The Manager at my original pre-order corp. Sprint store also offered to look at it and put me on a replacement waiting list.

Yesterday I got a call from the 2nd store telling me they had received my replacement unit and told me that the 1st store also showed they had received a replacement unit for me.

I told him I originally went to that store but they only offered me the option for a re-certified unit and his store offered me a new replacement.

He tells me that the units they are sending for replacement are new with 0 talk time being sent directly from HTC, but only the actual phone units in the REC9292KIT. As they still do not have "refurbished" units to offer as replacement.

I am skeptical, I do not want to have to deal with the Touch Pro fiasco of refurbished units. I went through 5 exchanges and lots of stress paying a year's worth to Sprint for no Internet access via that device..

I am gonna go to that store and check the device out throughly before letting them exchange it. I would rather have the minuscule issue with mine then deal with a real hardware issue.

Please share your story, thanks.

-CC