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IF you just had a broken screen and you were paying the $7 Total Equipment Protection insurance you would have been better off going to a repair store, it would have been a free repair or replacement phone. As it is, you probably already got a refurb phone form the insurance company and paid a $50 deductible.
If you were only paying the $4 for the Equipment Replacement Program, then this would still have been more expensive. Without insurance, a repair cost for a broken screen, or an ordered replacement through the store is only like $35 at a repair store. Either way, you paid more than you really needed to and you probably aren't going to be able to sell the old one.
The ESN of the phone will be in hte database as a lost/stolen phone, if it comes up during an activation, it won't be able to be activated.
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Retail Communication Consultant - Sprint Corporate Retail Store
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