Quote:
Originally Posted by markus_del_marko
i was just curious if anybody has successfully gotten a htc evo as a replacement for there defective phones at all? im on my 4th defective hero and i know im in the right to ask for a different model phone. ive only heard of one guy on xda that talked sprint into giving him the evo for free other than him paying for sales tax. im about to call sprint tonight and work my magic and i needed some tips. ive been a sprint customer for 5 years and im a premier customer too. but im not due for an upgrade until november and i don't want a 5th hero.  |
Here's my story. I have the 10 off a month for 24 months and anoth 10 off a month from previous problems and one guy just offering it. I got a bad evo and then another bad evo. I also had a week long BS with trying to activate a hero with a bad ESN that sprint said was good. I ended up getting another hero (got my money back for the first thank God) and then activating it. Well when calling order support about my second bad EVO she made me talk to technical support to document the back of the battery cover not fitting! Well good thing she did the technical support lady was a little annoyed with the order support lady for putting me through this and then she looked over my account. She asks me if I give you $250 credit on your next bill will you stay with Sprint for another 2 years? I was like hell yeah! I got my replacement ordered and sure enough had a $250 credit waiting for me on my next bill.
I'll get my next replacement later tonight lets hope the third is the charm!