jamio88
Thanks for pointing out the steps for unlocking the phone. I actually have read those threads, and know the steps, but to no avail. The way you lay it out, I wish it was that easy. However, in my experience, it was more like this:
read the pertinent unlocking threads.
download the file, find out it is possible you need to disable antivirus and windows firewall BEFORE downloading, so disable both of those, then download again.
Try "run as" command and find out that you have no administrator password set (in XP) so you have to restart in Safe Mode, then set the password. Restart, and try again. Realize that since your own account is password protected, you have to RE-download the file in a different location because even administrators cannot access a private file in the "My Documents" folder of another account.
Add the DEP exception, restart.
Try run as, then get error 260, 262, or 202. I cant' remember which I got first...
Donate
Then, try again, no dice. "Please make sure your device is properly synced..."
re-read the threads, and try to count how many times someone suggests you turn off your antivirus and firewall.
UNINSTALL antivirus just to remove that from the equation, and retry...nothing.
Open a ticket to get some type of help from Cmonex or whoever...after a week, no reply...
Try SSPL
Try Manual and Automatic.
Try manually putting device into Bootloader with Volume-Down and Power pressed at the same time.
Try all the different variations of those actions in concert... Manual and SSPL, Auto and SSPL, Bootloader and Auto.......and on and on.
Hard Rest the phone, and try everything again.
Then try again.
Give up finally.
So, my theory is that since I got this phone after the 6.5 switchover, I think Sprint must have done something to make this Unlocker not work. I don't think people will believe me, (from the attitudes that I have seen in the various unlocker threads) but I actually have read and re-read and tried every single step and troubleshooting scenario (the only ones I didn't try, I actually couldn't try: different USB cable, Different Internet address, Different computer...none of those available for me). So, I gave it up. I am not a newbie, I have messed with computers and phones before, and gotten in and out of alot of trouble. But for some reason, unlocking this phone doesn't work for me...
Charlie