Quote:
Originally Posted by Nunim
I tried this today with a TP with a dead touch screen, I had just gotten this as a replacement from Assurion last monday (8 days ago, they only will warranty 7 days), Sprint store said call Asurion. Called #2 and was able to get a rep to do advanced exchange, unfortunately no TP1 or 2 in stock so I'm stuck going to a store tomorrow and see if they have a loaner phone.
In my opinion, always call, avoid the store at all costs, they're extremely unhelpful and try to give you the reach around at all times.
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personally im not a fan of the reach around either. its not that per se, but more whats going on behind!. i hope you meant they always give you the run around, cuz if not, id avoid that store altogether!