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Old 07-04-2010, 11:35 AM
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trex005
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Re: Evo on free and clear! Finally :)

For those of you who are still having trouble, I may have a solution for you.

I was calling and calling and everyone was telling me over and over that it could not be done. So, I decided to change my wording a little to just get the rep to follow my directions instead of thinking on their own.

I had been saying something along the lines of "can you please...".

The last, and shortest conversation, I spoke with confidence as if I had done this 1000 times. I called Business Support at 800-927-2199

"Thank you for calling sprint, can I have your ten digit..(blah blah blah)... How can I help you today?"

"I am using an old employee demo line, I just need to have it switched to the new 'Indirect Employee Demo Plan with WiMax' So I can activate my Evo. You should be able to find it in your system as 'Indirect Employee Demo Plan W' That is just a capital W at the end, it should make it pretty easy to find"

"Okay, hold on just a moment"

About a minute of hold music (which seems like five!)

"Sir, are you ready to activate the device now?"

"Yes"

"Okay just a moment"

About 20 more seconds of music.

"Alright, can you power on your device now to make sure it is activated" (I guess they already had the new info for the phone since I ordered it through the website)

The rest... is history. I am now loving me Evo!
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