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Originally Posted by Pibe38
In the end, does it really matter? If they release a statement tomorrow saying they blocked it because PPC phones are not supposed to have MMS since they never advertised them to have it, what will be different?
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At least it would be honest, and that would go a long way toward not alienating their customers. Obviously people are steamed about not having a service they want, or are accustomed to, or in some cases have been promised... lying about the reasons under the guise of caring about their customers ("We did it to stop those nasty spammers!") only makes things that much worse.
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I'm just trying to save some people aggravation, I see users getting outraged on different forums, etc., and while I do support posting our legitimate concern on how this should be changed, trying to debunk their excuses won't get us anywhere.
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Maybe not. Or maybe. Apparently customers are getting a variety of different stories from Sprint as to why their services are being curtailed. If they simply accept this and go about their business on their Sprint phones, nothing will ever change. If we can "debunk their excuses", if enough people realize they're being lied to AS WELL AS getting reduced service, it may be the impetus for more of them to vote with the wallets and take their business elsewhere, which is the only thing that will create a change in Sprint's (or any other provider's) policies.
Frankly, if I were a Sprint customer, I'd probably already be on the way to the Verizon store down the street, and either look at buying out my contract, or do what a friend did when he switched providers and switch my account to the cheapest possible plan and just forward all the calls to my new phone. As it is, I'm very near that point with Telus - the only thing that stopped me from doing it right off was the unbelievable data plan they were offering ($15 unlimited data, are you kidding me?). If one of their competitors (Rogers or Bell) comes up with something close, I may just be encouraged to tell Telus they can stuff their MMS, because they've just lost a 16-year customer.