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Old 07-04-2010, 12:43 AM
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austin420
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Re: Sprint Customer Service is crazy!

Quote:
Originally Posted by jdmsohc22 View Post
That's illegal for them to do that... What they need to do is cancel the ESN on your other phone, and activate your ESN on your new phone as your current device... Did you call and tell them you lost it..?? And I take it you didn't have insurance beforehand, otherwise you could of had a replacement device for $100...
why would it be illegal for them to decline instating insurance on a phone that wasnt new? especillay if there was no insurance policy in the first place?
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