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Old 07-04-2010, 12:41 AM
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austin420
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Re: Sprint Customer Service is crazy!

i hate to say it, but that is exactly why i dont try doing transfers of service , phone swapping , any thing like that. i always buy my phone from sprint or htc(or others, but always new). the esn on the phone prolly has been active since sept 2009. thats when the tp2 came out, and prolly when that guy activated it. i think in order to get insurance on a phone, the esn has to at least be inactive for a period in between, if you went ot the sprint store with the guy to take t off his account, and add it to yours, they know its not new, even if its new to you. the way most people get insurance on a used phone is by NOT telling sprint it wasnt a b.n.i.b. phone.
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