Re: returning a defective phone to Asurion warranty
i was sent out a tp2 and sent in my tp. asurion claimed to never receive the phone and the same company was calling me. well asurion charged my sprint account something like $225.00. i called sprint and told the rep i had sent the phone. she put me on hold and checked to see if the phone i had sent in had been used. my guess is she looked up to see if the esn had been activated. it hadn't been used since like february so she credited my account. if the phone has been used since you have sent it in, you may be screwed.
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