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Old 07-03-2010, 08:49 PM
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willysp
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Re: returning a defective phone to Asurion warranty

Quote:
Originally Posted by furiousgtz View Post
I had bad speaker on my tp2 so I called Asurion warranty claims and they send me new device no charge since the refurb had one year warranty. I mailed the damage phone the next day and its still showing not received. A company called process technology? keeps calling me telling me to mail the defective or I will get charged.

I called Asurion and they told me if you put the battery in phone and mailed it could take up to 3 weeks? I had really bad experience with this company so far.

I don't have tracking number from usps any idea how can I prove them that I have already mailed the device 2 weeks ago.
If you don't have tracking#, no way to prove....
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