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Old 07-01-2010, 08:55 PM
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Re: Best Buy bought EVO bricked by OTA update, where to return? Sprint/BestBuy won't

Quote:
Originally Posted by Biofall View Post
It's within 30 days. Best Buy MUST replace it under their 30 day guarantee. It's a legal thing. I've been having a lot of problems working out who I need to return it too. Sprint declared BB must take care of the problem, then after 30 days, sprint insurance covers software. I've got the separation issue, so I think I'll bring it in to BB, it's just that they don't really have any yet.
yup i walked into the best buy store today with the screen lifting in the bottom left corner and they gave me no issues with getting a raincheck for when they come back into stock... was in and out of the store within 5 minutes and they gave me no issues what-so-ever. as said above it is a legal issue and they HAVE to replace it so go before the 5th but try to make it asap so your not running at the last second. you could also talk to a manager and see what they say as well over at best buy.
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