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Old 07-01-2010, 07:00 PM
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Donatom3
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Re: Best Buy bought EVO bricked by OTA update, where to return? Sprint/BestBuy won't

Quote:
Originally Posted by slschmidt76 View Post
FYI...Sprint has no way of knowing where you purchased the phone unless you tell them. Just say you purchased the phone from Sprint's website. They have no way to verify if you did or didn't. That way you can take care of the problem at your local Sprint store. I purchase a lot of my phones from Ebay or Craigslist and then after I activate them I take it back to Sprint say there is a problem...and presto! They have always replaced it for me with a brand new one!!!
They've never once asked me where I have bought my phone. I've never volunteered that info either. I just go into a repair center say why it's not working right give it to them and in 30 minutes they tell me they will have a replacement for me tomorrow.
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