[KevRox415]

Thanks for the replies, stories, and suggestions.

@BBHOLIDAY: Thanks for information on that. It would have saved me time if I was going towards that route, but I dont think I will.

@Mojary: good to know someone out there had a similiar ordeal with the phone. You didnt have to pay anything for the replacement?

It sounds to me that everybody here keeps pointing towards the warranty. I guess I'll just find me a Sprint repair store to go to or call them to see what they can do. I will tell them what you told the sprint rep Mojary.

I thought there would be some kind of workaround where I can use the keyboard for the touch screen buttons. I really would like to text again, use my web browser, media player, camera, navigation..... This phone is useless without them.