Re: Touchscreen capability is gone
or do what i did when the same thing happened to me...well not the sleeping on my phone, but the big dot on the screen and the screen being unresponsive. i called sprint told them there was a spot on my screen and that i am unable to access the phone using the touch screen. sprint rep told me they'll go ahead and send me a replacement. i asked them if he was gonna send the claim form as well, rep said no need because he wasn't going to do it as an insurance claim. he was gonna replace my phone under the terms of the warranty. got my replacement phone 2 days later. as an added bonus...it was new...not refurb. surprised the heck out of me.
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