Quote:
Originally Posted by aiiee
That's my point. He won't if he argues his case. I didn't. A better question is, why isn't HTC standing behind their warranty? What's the point of even offering a warranty if it means nothing? What if the insurance carrier did that? Would you be questioning his decision to buy insurance?
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OP's first mistake was contacting HTC directly. He should've contacted his carrier and had Sprint handle the problem for him. as you can read from a few posts from sprint customers (including me), we did not have any problems in getting our broken phone replaced based on warranty by Sprint. and same as you, we did not have to argue our case as well in getting our devices replaced.