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Old 06-25-2010, 03:03 PM
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chris311
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Re: R.I.P Touch Pro 2

I had the same problem with my phone after it was in my pocket during a funeral in 100+ degree weather. Sweat got under the screen and then a couple weeks later the screen stopped working. You could still see the sweat under the screen.

I took it to the Sprint store expecting to pay a $100 deductable and use my insurance. The Technician there said that it was covered under warranty, and I got a replacement phone shipped to me the next day. I put my old phone in the returned envelope they included with the new phone and mailed it back to HTC.

I never got a phone call saying that the replacement phone was not covered under the warranty because of water damage.

The funny thing is, is that the day I mailed it back, I dropped the phone and the screen started working again. (Although by that time it had a black spot on the LCD and the rainbow effect). I'm surprised that I didn't get a call saying that my screen was working when I said it wasn't.
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