[cmdauria]

I had to share this because I thought it was really funny. I had about 10 minutes to kill so I thought it would be fun to call customer service and ask about the unresponsive screen issue. When I have my phone sitting on the couch next to me and I try to use it with one hand, the whole top half of the screen becomes unresponsive. This is my second Evo that does this by the way. The rep on the phone proceeds to tell me, with conviction, that it is not a problem. They just had a "Team Meeting" and were told that, all capacitive screens do this. He even went so far as to say that when the Iphone comes out it is going to be the same way. It uses your body to ground the phone, so you have to be holding it your hand to make it scroll smooth. I was literally hysterical laughing on the phone by this point and just hung up because I really didn't even think I could finish the conversation with him.

I had to leave anyways!

This is by no means a rant. I love this phone. Just wanted to see if the front lines reps were even allowed to acknowledge the issue.