[jrob]

Personally, I don't want to have to pay $30 for something I already have on a different OS, but eventually I will end up buying it again. I think the OP is correct. If they stated that he/she didn't have to pay again, then they (sling media) should honor it. It’s only right!!! But then again, the "so-called" techs might not have had the correct information when he/she called. My only question to the OP is how did he know the person he talked to was "ghetto?"