[sbello81]

hey guys, this was my question, and the answer i got from sprint regarding MMS. pretty sure they don't care at all because we were all doing it illegally.

Question: Hello, i am writing to voice my extreme displeasure of you blocking picturemail recently on all of the PPCs that you carry. i currently own a 6700 and sending pictures via email while very much cheaper phones can use MMS is extremely foolish and aggravating. I am currently off contract and was waiting for something thinner and stable to come out to renew, but rest assured i probably won't be doing that anytime soon. more than likely, i'll be switching to either the Voyager or the Tilt, which are both superior to the best device that you guys offer. I had been staying with Sprint because of the customer service and clarity, but i've been paying for a service that has been blocked on my device for no good reason at all. even partially refunding me for the picture mail aspect of my plan wouldn't satisfy me at this point.

Answer: We have not blocked picturemail on the Pocket PC devices. PPC devices can still receive picturemail. As far as sending it, pictures can be sent via email. This has been the case for some time.

Our IT group did make some changes to our MMS server recently. We implemented measures designed to help prevent pornographic picturemail spam, which we received a large volume of complaints about over the last month.

It would appear that these security changes, which included increased blocking on access to the server by non-Sprint applications, had the side effect of disabling a popular but unauthorized third party MMS "hack" that has been used by PPC users for some time.

We do not have the power in our department to reverse these changes, nor can we log tickets for this issue as MMS is not a service we offer on the PPC devices. We apologize again for any inconvenience.

Thank you again for contacting Sprint. We appreciate your business.

Robert H.
E-Care
Sprint