Quote:
Originally Posted by Catfish SS
why is it that 2 representatives, over the phone, said I would receive my Incredible on the 19th and then a representative via email says the 29th? The rep I talked to through email is right but are the reps who answer the phones just stupid? Why would both of them give me the wrong shipping date?
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The customer service is hit or miss. I was told when I ordered mine, that it would be at my door in three days, when they knew full well they were on back order (this was on May 23rd). I received it 3 weeks later