I've had mine since day 1 and no problems yet. Its a great device it just takes time getting used too if your coming from WM. I know theirs just the freaky things that happen to some with their new Evo's but for the most part its just a lack of knowing how to use a system thats nothing like what most of us are used too. I'd probably be in the same boat if I hadn't learned everything on a Hero I found on the street and learned how to root and do alot of new and exciting things. The Evo itself though is a great piece of hardware.