[gbh]

Originally Posted by meeklo062704

1. Walk into Sprint store.
2. Put name in and wait while employees play with their bluetooths.
3. When name is called, pass phone to employee and say "its brand new, I need a new one because its defective."
4. Stick to your guns and use the words "no", "total equipment protection", and "$7 a month" a lot.
5. Receive new phone.
6. Repeat steps if necessary.

Good write up, but I'm just not a fan of doing things sprint will do for me. Considerate a service charge for the 4g charge that we don't get to use.

You need to add Step 4.5

4.5 Wait two weeks until your Sprint Store has more in stock.