Someone just posted this on the Google Code - Android site under the issue regarding the 30fps cap. This isn't mine, I take no credit.
Comment #79 on issue 8942 by wnpixel: Sprint/HTC EVO 4G 30FPS cap on 2D (Canvas) and 3D (GL)
http://code.google.com/p/android/issues/detail?id=8942
Got a call from the Dan Hesse's Office(CEO). Here's what happened:
1. Sprint has reached out to HTC about this issue. They acknowledge the problem and said they are working on a Firmware update that will address this. However, they could not give us an exact time frame.
2. The engineer at HTC encouraged us to go to HTC support and send emails to them about this issue so it gets more attention internally, and hopefully speed things up.
Also, I asked her to relay a message to Dan Hesse, Saying that this might not seem like a big deal at first, but it is in fact a huge one. Customers, especially those coming from an iPhone, expect their phones to "just work", and even if they don't notice it at first, that 30fps cap will get them frustrated at some point, and they will erroneously attribute it to developer, the phone or Sprint, hurting everyone in the process.
She also said Sprint wants this resolved, but they are pretty much at HTC's mercy right now.
Alright boys and girls, it's time to bother HTC!
Visit HTC support here:
http://www.htc.com/us/support/e-mail
and send your Email to them.
At this time I would advise against sending "template" emails because once they start receiving several of the same they can just filter them out. Remember, they are a huge company, they have the tools. Speak with your heart this time.