[schick79]

Does anybody know about how long it takes for a support ticket to be answered for a paying customer? I paid for the unlocker (twice actually - once for my wife's phone as well) and I had to get a replacement phone from Verizon. The free unlocker won't even work for me, I guess because of the previous unlocking activity on my computer. It's been about 4 days since I put the ticket in and there's bee no response. The only other time I put a ticket in was during the database problem period, so it never got answered of course. I just have no idea if it takes them a while to get to tickets, or if there could be another problem.

They will let you unlock one more time in this case, won't they?

Any other suggestions?

Thanks!