Quote:
Originally Posted by edub186
Which HTC sync are you using? Check this by opening up you HTC Sync program on the PC then click help then select about. If you are using anything less then 2.0.35 your phone will not sync correctly.
Here's where you can get it.
http://www.htc.com/us/support/evo-sprint/downloads/
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This advice only works IF you can get the program to start. THAT is the problem we're all reporting the program doesn't start, so we can't go to Help > About. The best we can do is get the latest version from the HTC site, which from what I'm reading, is what we've done.