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I'm fairly certain Sprint has sold me a plan with unlimited MMS and has been misleading the public for quite some time about the capabilities (GPS) of the Mogul. At the least that warrants BBB complaints and class action lawsuits have been founded on less. The PPC phones using WM6 have the ability to run any program and based on the fact Sprint is selling us plans with MMS as a feature it should be included as a function when no where does it say PPC phones are not allowed to use the same MMS service.
Though you're spot about nothing the BBB can do is completely false. Sprint regards BBB complaints very highly and will do what they can to resolve them because BBB complaints is worse then losing another customer. One customer is only 2000$ in advertising but BBB is not only the customer but future and possibly [current] ones as well. I've used this route once before about six years ago with them when their customer service and technicians would do nothing.
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