Quote:
Originally Posted by jimmiekain
the sound works when i turn it on i can hear the sound... and the 4 buttons on the bottom are lite up but the screen is just straight black. I have pulled the batt out 4 times still nothing... I have had it out for a little while now and will try it again after its been an hour. Either way, rather it comes back on tonight again or not I'm going to the sprint store tomorrow and asking them to replace it with a brand new one (not a refurbished one... i doubt they have refurbs yet but still) if they dont, i'm taking it back to best buy for a full refund.
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i'm willing to bet sprint won't open it... it is still within the return policy, so they will most likely send you back where you bought it... at least that seems to be what happens in san antonio. i know many manufact. warranties will direct you to the retailer within the first 30 days...
hope this works out for you!