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Old 06-08-2010, 01:24 PM
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MikeOD
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Re: Increase call quality!

Quote:
Originally Posted by OR78 View Post
No way at all as of right now. Just tell the agent that you would like to speak to Evo tech support and that the Sprint store advised you to call to get your MSL to change the bandwith to EVRC-b due to poor call quality. I got mine in less than 5 minutes.
Well...I finally had a chance to make that call on my lunch break. I said EXACTLY what you said here, and the woman on the phone was very friendly...she said "oh, you're one of the lucky ones who got one of these phones"...and then she said "your MSL code is ######"...very painless, and one of the better customer service calls I've ever had.
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