[kenny21]

Just got done watching your video and its definitely a disconnected screen. Take it in tomorrow and it should only take them 10 min at most. These phones are extremely easy to fix these days. All they should have to do is take the back of the phone off and reconnect the screen. The worst scenario is the screen is faulty or the board either way their obligated to fix it. I mean come on its only been 3 days of use and obviously not your fault. Hope this helps