Third time was not a charm
I activated my first Touch on 02/04/08. Everything worked fine except for SprintTV so I spent all day Tuesday with customer support. I too am getting stuck at the SprintTV logo screen with the bars. After working with them all day they suggested I take it back for another. Did that the same evening and same issue of getting stuck at the logo screen. Spent that evening with customer support as well as yesterday morning. After going through all the various resets, verifying phone settings, and sending multiple cab files still no luck. They recommended that I do another exchange figuring it still might be a hardware issue. Well...I'm on my third phone and still stuck. At this point it can't be the phone anymore? It's nice to know that I'm not the only one...SprintTV and moving bars!
...and I'm on SERO
Last edited by PREFACEx2; 02-07-2008 at 02:38 PM.
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