Quote:
Originally Posted by Maxx134
Most likely you are getting a refurb if you have to wait 3-5days.
If you got it new they would have went to the back and got it.
With no physical damage you are lucky they did anything.
I had worse situation in Queens center mall where the lazy tech just hard-reset and gave it back.
They say that if you are getting a replacement you must goto the same place for it, so wait for your replacement and take it home....
THEN, if you don't like it and it is defective, bring it to another service place. Keep tryin different places untill you get what you want or call up after a few "defective" units...
Bottom line is if that USB port was broken, they could not even try to get it running.
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I called in after my 4th refurbished POS. they wouldn't give me a new phone, they would give me the new customer 200 dollars off a new phone deal... this is after being with sprint for 5 years... when this one takes a crap, I'll be going straight to the cancel-my-account department, I hear they can magically do everything...