Quote:
Originally Posted by Dr. Evo
A little off topic ... I've been debating on whether or not I should keep this Best Buy insurance for $9.99/mo or switch to Sprints insurance for $7.99/mo. I think if the phone breaks, BB gives you a brand new one ... while Sprint will probably only give you a refurbished one. The plus side with the Sprint plan, is that they cover lost or stolen phones. The BB plan doesn't. Anyone have any suggestions? I didn't want to create a whole new thread for this question.
|
Quote:
Originally Posted by rodneym13
Bestbuy will send it out and it will take 30days from the time they recieve your phone at the service center to give you another NEW phone if they cant repair it. My hero broke on 4/22 and i finally got the ok for a new phone on 5/31 at this point i am going to upgrade to the EVO 4g they credit what i paid for the HERO and going to give the EVO at upgrade price. Had to pre order mine for second wave due 6/11. so i have been with out phone for almost 2 months by the time i get the phone. I would have paid the 100 copay to have my phone. Go with Spring and save 2 dollars
|
I have the BB "insurance" and I have had two phones break, took them in and they gave me a new one on the spot. It was exactly what they told me when I got the protection plan. They said if anything happens bring it in and we will replace it at no cost, that day. (I did laugh at the no cost thing seeing how it is 9.99 a month) Sounds to me Rodney that they did you dirty in your case.