[hperry]

posted this in another thread, but this is basically how it went for me:

ok, had a 6:15 appt at RS and got my evo using the airave upgrade. was a pretty big mess and i have yet to see whether everything is going to work out. this is a 5 line family share (4 phones, 1 airave). after adding the EVO to the airave line and performing the swap with the line i want the evo on, RS ended up kicking the phone i wanted to replace (TP2) back to the airave number and the airave got kicked off the account all together. they claimed they could not fix this and i had to call sprint to resolve. so i called retentions directly and told them the story and that i wanted the tp2 off the account and the airave back on (with the same airave service credit i had previously). so the woman went to work and came back to tell me she had to cancel the original airave number and start a new one to get the airave back on. so she did what i asked but now i'm wondering if there will be any kickback due to the fact that the line that was technically used for the evo upgrade was essentially closed a few hours later. i guess we'll see...right now, everything works fine...