Quote:
Originally Posted by yang704
Sprint customer service are not organize and will train to answer new phone release, sometime just question about my account. Today they will tell you is this and the next day they tell you is that. This is really piss my off. The only reason I'm still with sprint is because of the EVO 4G release on June 4th. God da mn! I know sprint is top of the food chain in phone carrier, but the customer service department have got to IMPROVE and speak with a language that I can UNDERSTAND.
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I agree completely...THAT IS WHY I DONT CALL CUSTOMER SERVICE. IF YOU WANT ANYTHING DONE, CALL THE CANCELLATION/RETENTION DEPARTMENT. THAT'S WHAT I DO EVERY SINGLE TIME. customer service is non-existent on sprint, they are the worst (most of them that is).