Finally got my call from BB. I was the first to pre-order. I got the first appointment bright n early at 8am. They are opening one hour early for the EVO release. They didn't offer me anything free but tried to sell me a Zagg and a bunch of other accessories. (I already have a full-body shield waiting to be installed...) My wife is number 20-something in line but they said I can pick hers up at the same time!!!