Thread: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )
View Single Post
  #80 (permalink)  
Old 06-01-2010, 01:36 PM
Scientific's Avatar
Scientific
GTX Team Member
Offline
Location: SF Bay Area/Washington D.C.
  
Join Date: May 2008
Posts: 890
Reputation: 3715
Scientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIPScientific is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Take $10 off your bill for 7 months. Or the $10/24 deal ( For the complainers )
Conflicting information? I know I'm not going to take the chance in having to pay full price of the Evo!


06/01/2010 01:16:01PM Session Started with Agent (Samantha S)
06/01/2010 01:16:01PM System: "Thank you for contacting Sprint. My name is Samantha S."
06/01/2010 01:16:01PM : "Checking to see my eligibility for $10/month off my account for signing a new 2 yr agreement? My contract ends soon."
06/01/2010 01:16:14PM Agent (Samantha S): "Hello."
06/01/2010 01:16:30PM : "Hi!"
06/01/2010 01:17:05PM Agent (Samantha S): "Please allow me a few moments to check this for you."
06/01/2010 01:17:16PM : "thank you"
06/01/2010 01:18:05PM Agent (Samantha S): "You are welcome."
06/01/2010 01:19:10PM Agent (Samantha S): "thank you for your time."
06/01/2010 01:20:08PM Agent (Samantha S): "I can see that you are eligible for $150.00 upgrade eligibility with a two year subscriber agreement."
06/01/2010 01:20:33PM : "Correct"
06/01/2010 01:21:01PM Agent (Samantha S): "And you are eligible for $75.00 agreement with a 1 year subscriber agreement."
06/01/2010 01:22:39PM : "I've known others whose contracts were expired or close to expiring who were offered $10/month off their bill to sign for a new 2 yr contract. Am I not eligible for this offer?"
06/01/2010 01:24:13PM Agent (Samantha S): "I am sorry but we are not authorized to apply the monthly $10.00 credit on your account. However, if you wish, I can give you one time renewal credit of $70.00 for signing 2 years of agreement."
06/01/2010 01:25:15PM : "would this affect me upgrade eligibility? considering getting the new phone on Friday?"
06/01/2010 01:26:18PM Agent (Samantha S): "Yes. If you get the contract renewal credit, you will not get the upgrade credit on new handset."
06/01/2010 01:28:25PM : "Hmm, I guess I'll have to explore other options, thanks for your time."
__________________
Reply With Quote
This post has been thanked 1 times.