Quote:
Originally Posted by ace741
Thanks for your help. Unfortunately Jerry's team member said that she would not allow me to change my upgrade eligibility. They seemed to have gotten very strict about this. Hard to believe they can't just give me a break about a 2 month difference. They use to go out of their way to renew your contract but they are not offering me anything at all to renew.
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Same results here when i talked to cust service and my full upgrade eligability is July 1st. I was told ONLY telesales could give early upgrade eligability. And I was also told that when telesales gives you an early upgrade you have to purchase your new phone(s) online or over the phone. Not in the store. Don't ask me why this is what i was told.
I wonder what ol' Dan Hesse would have to say about a measily one month early upgrade???!!! Like eenieMINI said, it's not like i'm not going to upgrade and renew my contract anyway. Ignorance ticks me off! I'm calling Sprint again today and i will get results one way or the other!!!