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Old 05-29-2010, 05:08 PM
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Nygel
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Re: Take $10 off your bill for 7 months. ( For the complainers )

thats great is sounds like you spoke to a CSR that had some sense the others I have no idea, but it pays to stay calm just call back a couple of times to talk to the right person. Today i hmade 3 calls and each rep told me that the $10.00 up cahrge if if you are not in 4g zone and need to access premium data I asked whats that a nd they told me its always been there and is better than 3g. Where these reps coome from I have no idea but I really cannot be mad at them because thats what/how Sprint coach them to responde to the customer needs.
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