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Old 05-29-2010, 04:46 PM
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edub186
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Re: Take $10 off your bill for 7 months. ( For the complainers )

Quote:
Originally Posted by DirkDiggler View Post
Squeaky wheel gets the grease right? But what did you complain about?
I didn't complain at all. All i did was mention this to the CS agent

Me - i spoke to an operator and was told i can receive a 70 dollar credit if i signed another 2 year agreement and i didn't want to accept because i wasn't sure if it would mess up my upgrade eligibility.

me - does it take your upgrade away?

CS agent - The 2 year contract does not affect the upgrade eligibility on the account.

me - is there a way i can still get that credit?

CS agent - One moment please and I will check the account for you.

CS agent - You are still eligible for this option. I can submit a form to have this completed for you, if you would like, and then you will receive an email confirmation. Would you like to complete this?

me - yes

No hassle
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