[BenS]

My Best Buy mighty not have their $h!t together. I pre-ordered my phone and will be guaranteed one but when I was filling out the paperwork they said that they would be calling me to set up an appointment. So today I called them to see if I could schedule my time and the lady tells me that I'll need to come in on the 4th and schedule the time then come back at the designated time. This seems to be about the dumbest procedure I might have ever heard. I do know that if I go there I'm only going there once and they'll be sorting out my details at that time. The reason they told me that they would be scheduling appointments in the first place was to control the chaos and disorder. I guess they changed their mind and have opted for the chaos and disorder route. I'm hoping that when the manager calls me back he will tell me that I was misinformed on my call-in and in fact they are going to be scheduling appointments and can go ahead and give me my slot at this time, bright and early naturally.