[sprintgirl]

The only questions the program asks are:

Does the phone power on and the LCD operate correctly?

Are there any visible pieces missing? ie. antenna (s.p?) body panels etc.

Customer Name?

IMEI/HEX?

Carrier?

New line or Upgrade?

Account number?

Phone number?

I dont think it even asks about water damage...visible appearance etc.

Some stores run promos giving you more for it also...our store is doin $50 more than the value of the trade for new activations this weekend. But we are a preferred retailer 3rd party. Trade must be done at time of purchase and if you accept the trade you CANNOT get your phone back nor credit for any unused value at time of trade.