Quote:
Originally Posted by NinjaMom
Thankfully my kids have Palm Pres and do not need to use their $150 upgrade credits. BB told me they could use that to upgrade me and the hubby to Evos and we could keep our numbers and the kids on their pres.
Has anyone done this before thru BB? How "painful" is the process?
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should be fairly easy. when i do this for my customers i just run the activation then ring them up then go back into the activation system and swap all the numbers. then turn on the new phones and they program themselves with your info and the kids' phones go turn themselves back on because they'll still have programming info. whole thing start to finish (from when you walk in the door) is about 20 sometimes 30 mins. only inconvenience is that kids' phones stop working til we switch the esns back