Re: I Just Went to Best Buy, and....
To the OP, the sprint store I went to in my area seemed a little disorganized, back when I had issues with my Mogul. The other store, a few miles away, while I'm not sure if they do repairs, or not, seemed to be more on the ball. I always order my phones online, or through telesales, anyway, so I am able to get around the retail store racket.
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