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the instructions seemed to be a default pack-in mailer. In other words, not tailored to my own particular circumstances. I too got a new retail boxed mogul. I didn't expect such fast service. They said 2 days but the next morning the UPS guy dropped it off. Back in business, hell yeah!
I left 3.16 on mine when I sent it in because I didn't have much of a choice. I doubt the people who process the returned phones even know or care about aftermarket ROMs. I'm sure they just reflash everything back to default or something.
best of luck.
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