[Meanee]

Telesales were horrible when TP2 came out. 2 reps had no idea that the phone was out and refused to order it. 3rd rep was able to place the order, but refused to waive upgrade fee, which everyone got waived before. Then after order was placed, and I was charged for overnight shipping, I was told that I am already past the cutoff time. Instead of getting the phone on Friday, I had to wait for UPS on Monday.