I'm confused, you state that the phone is useless without HTC Sense and then complain about the phone not running as intended out of the box.

as far as I know my Touch Pro 2 loads HTC Sense as default. So you already changed the device from how it was intended to be used.

Also if you only release software that doesn't need to be tweaked, I take it it doesn't have any upgrades, because uprgades are tweaks.

Even a Blackberry or iPhone wouldn't help you then, because they get firmware updates all the time to play catch-up with features and to fix bugs that might have appeared over time or were over-looked in testing.

But if your final software is that good that it neither requires any additonal features that a competitor has (because you already included them), and never has any glitches or bugs even when others add incompatible software. Then you sir need to write OS and put really step the game up.

(Even a normal non-smart phone requires tweaking- such as contacts(eat up memory and decrease performance), clearing text messages and missed calls for memormy management, setting your ringtone and respective volume controls,.....I could keep going) (Having to have your phone activated by your carrier for instance....CDMA)

Nothing really just works out of the box, there is always a configure time associated with a device. The comunity here and at XDA have made it pretty simple to setup your TP2 the way it would best suit your needs. If your not willing to take 40mins - 1hour to configure your device to work like you need it then, a smartphone is not for you. (That is like wondering why your Plug'N'Play network got hacked because you didn't setup security- because you just wanted it to work out of the box. Even being propmted to allow data or GPS may be too much.)

Also as for the selecting just the number, remap the keyboard to have a control key/function (http://forum.xda-developers.com/showthread.php?t=554240) and select the number then paste in dialer. Problem solved.